Changes or Edits to Media
- How do I generate a QR Code for my listing?
- Can FPM blur the face of people in an image?
- What is the turnaround time for edit requests?
- Can I change the music on the video?
- Can I change the color of the address reveal on the video?
- Can I change the style of the address reveal on the video?
Turnaround Times
- What is the turnaround time for social media reels?
- Do you offer expedited or rush delivery?
- What is the turnaround time for photos?
- What is the turnaround time for videos?
- What is the turnaround time for Zillow 3D tours?
- What is the turnaround time for Matterport 3D tours?
How To Use My Media
- How to get the Zillow 3D Tour and/or Zillow Floor Plan Links
- How do I add my Zillow Floor Plan to my listing on Zillow?
- Can FPM swap out photos on the Listing Showcase if revisions are made after initial delivery?
- What media is required for a Listing Showcase?
- What is Listing Showcase?
- My media downloaded as a .zip file, what do I do now?
Property Websites
- How to display reels on property websites?
- How to change the thumbnail image when sharing a cinematic video
- How to add captions to individual photos on the property website
- How to update or change branding information displayed on property websites
- Can I share a link to just the video without sharing the entire property website?
- How to change the thumbnail image when sharing a property website
How to Access Media
- How long is Matterport 3D hosted for?
- How to download all photos
- How to do download an individual photo
- How to download videos
- Can I download the Zillow 3D tour?
- How do I access my Zillow 3D tour?