Objective
How to change the thumbnail image when sharing a cinematic video
Procedure
- Login to your account
- Navigate to the 'Listings' tab
- Search for the property address in the search bar
- Click the listing to view that particular address
- Download the individual photo you want to use as the thumbnail as 'web quality' (Click here, for more info on how to download an individual photo)
- After downloading the image you want to use as a thumbnail, navigate back to the 'video' section of the listing and click the dropdown arrow to expand the section
- Click the 'edit' button next to the cinematic video link
- In the 'edit video settings' pop out box, under 'custom thumbnail' click the 'change' button
- Upload the photo you previously downloaded and click 'save changes'
- You are now ready to share your cinematic video with a custom thumbnail
Pro Tip: download the web quality version (NOT print quality version) of the image you want to upload as the custom thumbnail to avoid getting an error message that the file is too big