Tara Thompson
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Activity overview
Latest activity by Tara Thompson-
Tara Thompson created an article,
Is there an external payment link to send to sellers, collaborators, or other outside parties handling invoicing?
QuestionIs there an external payment link to send to sellers, collaborators, or other outside parties handling invoicing?AnswerYes! You can share the external payment link by following the steps b...
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Tara Thompson created an article,
What happens if there is snow or ice on the ground during my appointment?
QuestionIf there is snow or ice on the ground during the time of the appointment you have three options: Keep the shoot at the scheduled time and we can capture everything as is. If you reschedule...
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Tara Thompson created an article,
Why does the branded Zillow 3D Tour still have the previous agent's contact info?
QuestionWhy does the branded Zillow 3D Tour still have the previous agent's contact info?AnswerZillow 3D Tours are associated with the zillow.com listing pages. Until you go live on MLS, zillow.co...
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Tara Thompson created an article,
How to download photos/video to camera roll when they are downloading to files on iPhone?
QuestionHow to download photos/video to camera roll when they are downloading to files on iPhone?AnswerWhen photos/video is downloading to the files section on iPhone instead of the camera roll we ...
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Tara Thompson created an article,
Does FPM offer photo refresh services?
Question Does FPM offer photo refresh services? Answer Yes! FPM offers photo refresh services. The product 'photo refresh' includes 5 new photos of a property that we have previously shot for th...
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Tara Thompson created an article,
How do agents submit a media request for FPM to upload the media to Zillow if the client did NOT order the media through the Zillow Showcase portal?
Question How do agents submit a media request for FPM to upload the media to Zillow if the client did NOT order the media through the Zillow Showcase portal? Answer When an agent has already ordere...
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Tara Thompson created an article,
Does FPM offer video refresh services?
Question Does FPM offer video refresh services? Answer FPM does NOT offer video refresh services. The workaround for this is just to book a new shoot and we capture a completely fresh video! Thi...
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Tara Thompson created an article,
How to download all floor plans
Objective How to download all floor plans Procedure Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the listing to view that partic...
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Tara Thompson created an article,
How far can we travel for community photos?
Question How far can we travel for community photos? Answer FPM will travel up to 1 mile in all directions for the property for community photos.
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Tara Thompson created an article,
How do I set notification preferences for a team?
Question How do I set notification preferences for a team? Answer Notification preferences can be configured and customized for every member of a team. Here's the procedure: Login to your accoun...