Tara Thompson

Objective How to update or change branding information displayed on property websites   Procedure Login to your account On the lefthand side of your dashboard select the 'user details' tab  Scroll...

Question Can I share a link to just the video without sharing the entire property website? Answer Yes!  To share a link to just the video follow these steps: Login to your account Click the 'Listi...

Question How to change the thumbnail image when sharing a property website Answer The thumbnail that is generated when sharing the property website is always the first image in the images carousel....

Objective How to update or change my personal info or contact details on the property website Procedure Login to your account On the lefthand side of your dashboard select the 'user details' tab...

Objective How to reschedule an appointment from your agent portal Procedure Login to your account Select the 'orders' tab on the left hand side of your dashboard Select the order that you would...

Question How does the 'leads' feature in my agent portal work? Answer The leads feature is a great way to locate all of your leads that came specifically from your property website.   You will alwa...

Question What is the turnaround time for social media reels? Answer All videos (including social media reels) are guaranteed within 3 days of the shoot, not including Sundays. However, it is usuall...

Objective How to hide or add media sections on the Property Website Procedure to disable a section  Login to your account Navigate to the 'Listings' tab Search for the property address in the sear...

Objective How to add a team member to your agent account Procedure Login to your account Navigate to and then click on the 'Team' section of your account Select 'Add Team Member' and then fill in ...

Custom URL's can be purchased from the agent portal as soon as a listing is created for the order.  You have two options for when the custom URL can be purchased: You can wait until the media is d...