Home Preparation
Accessing The Home
- Do I need to be at the home for the shoot?
- What ways can FPM access the home for the shoot?
- What is a Call Before Showing or CBS code?
- How do I find the CBS code?
- Why does FPM need the CBS code to access the supra box?
- How do I find the supra box serial number?
Policies
- How do trip charges and service minimums work?
- I'm selling a property with multiple units, can FPM capture the entire property as one project?
- What happens if it rains or is going to rain during my appointment?
- What is the cancellation or rescheduling policy?
- What happens if FPM is unable to fly a drone at my listing?
- Can the homeowner pay for the shoot?
Scheduling
- How far can we travel for community photos?
- How to reschedule an appointment from your agent portal
- How to add a team member to your account
- How to switch between your account and a team members account
- How do I schedule only twilight photos?
- How do I schedule only aerial photos?