General FAQs
- Do Property Websites Expire?
- What is Full Package Media's pricing?
- What usage rights do I have for the media with my purchase?
- Can I transfer the media to another agent?
- Is Full Package Media licensed to fly drones?
- Can I have the photographer's phone number?
Account Set-Up and Profile Settings
Billing, Payment, & Refunds
- Can you send me a list or statement of all my invoices and/or receipts?
- How do I download a receipt for an order?
- Can payment be split across multiple credit or debit cards?
- What payment methods are accepted?
- How long will it take to receive my refund?
- What is the refund policy?