Welcome to Full Package Media

General FAQs

• What is Full Package Media's pricing?
• What usage rights do I have for the media with my purchase?
• Can I transfer the media to another agent?
• Is Full Package Media licensed to fly drones?
• How long is the media hosted for and the property website active for?
• Can I have the photographer's phone number?

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Billing, Payment, & Refunds

• How do I get a receipt for an order?
• How long will it take to receive my refund?
• Can you send me a list or statement of all my invoices and/or receipts?
• How do I update my credit card on file?
• What is the refund policy?
• What types of credit or debit cards are accepted?

COVID-19

• COVID-19 Update
• What happens if I need to cancel or reschedule due to COVID-19?