Tara Thompson

Question What is the turnaround time for social media reels? Answer All videos (including social media reels) are guaranteed within 3 days of the shoot, not including Sundays. However, it is usuall...

Objective How to hide or add media sections on the Property Website Procedure to disable a section  Login to your account Navigate to the 'Listings' tab Search for the property address in the sear...

Objective How to add a team member to your agent account Procedure Login to your account Navigate to and then click on the 'Team' section of your account Select 'Add Team Member' and then fill i...

Custom URL's can be purchased from the agent portal as soon as a listing is created for the order.  You have two options for when the custom URL can be purchased: You can wait until the media is d...

Question What is the property status feature? Answer Property Status is a section located on the listing page for your property.  This section is for your internal tracking of the status of the lis...

Question My media downloaded as a .zip file, what do I do now? Answer After downloading your media, a .zip file will appear in your downloads folder.  This is a highly compressed version of the med...

Objective How to switch between your account and a team members account Procedure Login to your account From the dashboard, look up in the upper left corner and locate your name (in this example, ...

Question How do I add a QR Code to the flyer for my listing? Answer Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the listing to view...

Question How do I turn off the "Mosaic Grid" feature on my Property Website? Answer Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the...

Question What is the difference between "Mosaic" and "Standard Grid" in the images section of your Property Website? Answer In the photo gallery of a property website, there are multiple different ...