Thomas Crosson

Question Can you remove the shackle and add the supra box to the front door? Answer Unfortunately because we are affiliate members of the MLS we are not able to remove the shackle from the supra bo...

Question When will my custom URL be available for my property website? Answer Custom URLs will be available immediately after purchasing the custom URL from the listing page where your media is hos...

Question How are turnaround times affected by holidays? Answer Turnaround times are affected differently based on the holiday. Below are how turnaround times are affected by common holidays.  New ...

Question How do I schedule a mini photo shoot? Answer To schedule a mini photo shoot contact our customer service team at 833-BOOK-FPM or through chat on our website. Due to technological limitatio...

Question Can you legally fly a drone at my listing? Answer All drone flights are subject to FAA laws, rules, and regulations. All FPM photographers get real-time airspace authorization from the FAA...

Question Can I change the Custom URL? Answer To change the Custom URL after it's been purchased, you will have to purchase the Custom URL again. To do so, please contact our customer service team ...

Question Can the homeowner schedule the shoot? Answer If a homeowner is represented by a realtor we strongly suggest that the realtor is the one that schedules the shoot for the home. We recommend ...

Question Can you do a shoot outside of your typical service area? Answer We do have an established service area by zip code. However, if you have a property that you need us to do a shoot for, cont...

Question What is a property website? Answer The property website is a single page listing website that we include with each and every shoot for no additional cost. The property website contains all...

Question Can I upload external media or media done by another company to the property website? Answer It is our policy that no external media can be uploaded to the property website. Only media tha...