Thomas Crosson
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Activity overview
Latest activity by Thomas Crosson-
Thomas Crosson created an article,
What payment methods are accepted?
Question What payment methods are accepted? Answer Full Package Media only accepts debit cards or credit cards for payment. Cash, checks, or other forms of payment are not currently accepted. For ...
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Thomas Crosson created an article,
How to change the header image on the property website
Objective How to change the header image on the property website Procedure Login to your account Search for the property address in the search bar Click "View" on that particular address on the ri...
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Thomas Crosson created an article,
What is Full Package Media's pricing?
Question What is Full Package Media's pricing? Answer Our pricing is based on the square footage of the home as well as the different products and services that you choose to order. One thing that ...
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Thomas Crosson created an article,
What is the turnaround time for edit requests?
Question What is the turnaround time for edit requests? Answer Turnaround times for edit requests follow the same times as the initial delivery of the media. Although it is usually much quicker tha...
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Thomas Crosson created an article,
Can I change the music on the video?
Question Can I change the music on the video? Answer We have a variety of different music choices for you to choose from. You can view the different options that we have here. Scroll down to Music ...
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Thomas Crosson created an article,
Can I change the color of the address reveal on the video?
Question Can I change the color of the address reveal on the video? Answer You can pick any color you would like for your address reveal. You can either send us the hex code or pick a color on our ...
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Thomas Crosson created an article,
Can I change the style of the address reveal on the video?
Question Can I change the style of the address reveal on the video? Answer We have a variety of different options for the address reveal which you can view here. Scroll down on the page to view the...
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Thomas Crosson created an article,
Can I change the furniture in the virtual staging?
Question Can I change the furniture in the virtual staging? Answer We have a variety of different options for virtual staging which you can view here. Scroll down to Photo Customization then click...
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Thomas Crosson created an article,
Can you remove holiday decorations?
Question Can you remove holiday decorations? Answer Holiday decorations might be able to be removed from the photos but an Advanced Editing charge will apply. To request this, reach out to our sup...
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Thomas Crosson created an article,
Can you remove shadows from the exterior photos?
Question Can you remove shadows from the exterior photos? Answer Shadows from photos can usually be reduced but it might not be possible to remove them entirely. If you do not want any shadows in t...