Thomas Crosson

Question Can you add a pin to the aerial photos showing the house? Answer We are unable to add a pin over the house on aerial photos but we do offer Boundary Line Drawings as an editing option for...

Question Can Full Package Media upload my video to Zillow? Answer Full Package Media currently does not offer uploading to Zillow as a service, but the videos can be uploaded to Zillow by the listi...

Question Can I add the video to Zillow? Answer As of January 1, 2023 you can no longer natively upload a video to Zillow. Neither FPM or an agent is able to do this. Zillow did this to prioritize Z...

Question Can I add the Matterport 3D tour to Zillow? Answer We recommend adding the property website to MLS to ensure that it syndicates across all listing websites like Zillow and Realtor.com.  Z...

Question How do I add the floor plan to MLS? Answer Floor plan files are .jpeg files so you should be able to upload them to MLS the same way that you upload photos. For instructions on how to uplo...

Question What is the difference between the Matterport shared link and embed code? Answer The shared link is a link to a website that contains just the Matterport 3D tour. This is what you could us...

Question Is Matterport added to Realtor.com? Answer Each and every Matterport 3D tour that we create will automatically appear on Realtor.com. Once the listing is live on MLS, Realtor.com will pull...

Question How do I add the Matterport 3D tour to MLS? Answer The Matterport 3D tour can not be directly added to MLS. The workaround for this is to add the property website to the listing on MLS. T...

Question How do I remove the Zillow 3D Tour from Zillow? Answer To remove the Zillow 3D tour that Full Package Media produced from Zillow, contact our support team. This is something that we have ...

Question How do I add the Zillow 3D tour to MLS? Answer The Zillow 3D tour can not be directly added to MLS. The workaround for this is to add the property website to the listing on MLS. This will ...