Thomas Crosson

Question Can I change the color of the address reveal on the video? Answer You can pick any color you would like for your address reveal. You can either send us the hex code or pick a color on our ...

Question Can I change the style of the address reveal on the video? Answer We have a variety of different options for the address reveal which you can view here. Scroll down on the page to view the...

Question Can I change the furniture in the virtual staging? Answer We have a variety of different options for virtual staging which you can view here. Scroll down to Photo Customization then click...

Question Can you remove holiday decorations? Answer Holiday decorations might be able to be removed from the photos but an Advanced Editing charge will apply. To request this, reach out to our sup...

Question Can you remove shadows from the exterior photos? Answer Shadows from photos can usually be reduced but it might not be possible to remove them entirely. If you do not want any shadows in t...

Question Can you remove an object that was left behind? Answer Most of the time, we are able to remove objects from photos but an Advanced Editing fee might apply. Due to technological limitations,...

Question Can you make the pool look more blue? Answer If the editing that we did on the photos does not match how the pool actually looks, submit an edit request here. When editing we do not want ...

Question Can you add a pin to the aerial photos showing the house? Answer We are unable to add a pin over the house on aerial photos but we do offer Boundary Line Drawings as an editing option for...

Question Can Full Package Media upload my video to Zillow? Answer Full Package Media currently does not offer uploading to Zillow as a service, but the videos can be uploaded to Zillow by the listi...

Question Can I add the video to Zillow? Answer As of January 1, 2023 you can no longer natively upload a video to Zillow. Neither FPM or an agent is able to do this. Zillow did this to prioritize Z...