Tara Thompson

Question Does FPM offer video refresh services? Answer FPM does NOT offer video refresh services.   The workaround for this is just to book a new shoot and we capture a completely fresh video!  Thi...

Question How to display reels on property website(s)? Answer Procedure: Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the listing to...

Objective How to hide an individual photo on the property website   Procedure Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the list...

Objective How to download all floor plans Procedure Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the listing to view that partic...

Question How far can we travel for community photos? Answer FPM will travel up to 1 mile in all directions for the property for community photos. 

Question How to change the thumbnail image when sharing a property website Answer The thumbnail that is generated when sharing the property website is always the first image in the images carousel....

Objective How to add a team member to your agent account Procedure Login to your account Navigate to and then click on the 'Team' section of your account Select 'Add Team Member' and then fill i...

Question How do I set notification preferences for a team? Answer Notification preferences can be configured and customized for every member of a team.  Here's the procedure: Login to your accoun...

Question How do I generate a QR Code for my listing? Answer Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the listing to view that p...

Question How do I pay for my order? Answer 1. Login to your agent account  2. Once logged in, you are taken to your Dashboard.  On the lefthand side, click on the tab that says Orders 3. From yo...