Tara Thompson

Objective How to get the property website links Procedure Login to your account Click the 'Listings' tab Search for the property address in the search bar Click the property to view it  Click the ...

Question What information do Team Members on an Agent's profile receive? Answer A Team Member on an Agent's profile receives ALL of the same emails, invoices, and media as the agent.  FPM will CC t...

Objective How to update or change branding information displayed on property websites   Procedure Login to your account On the lefthand side of your dashboard select the 'user details' tab  Scroll...

Question Can I share a link to just the video without sharing the entire property website? Answer Yes!  To share a link to just the video follow these steps: Login to your account Click the 'Listi...

Question How to change the thumbnail image when sharing a property website Answer The thumbnail that is generated when sharing the property website is always the first image in the images carousel....

Objective How to update or change my personal info or contact details on the property website Procedure Login to your account On the lefthand side of your dashboard select the 'user details' tab...

Objective How to reschedule an appointment from your agent portal Procedure Login to your account Select the 'orders' tab on the left hand side of your dashboard Select the order that you would...

Question How do I save or update a payment method to my account? Answer When paying for your order at checkout, you will be able to save your credit card info to your account by selecting 'save car...

Question How does the 'leads' feature in my agent portal work? Answer The leads feature is a great way to locate all of your leads that came specifically from your property website.   You will alwa...

Question What is the turnaround time for social media reels? Answer All videos (including social media reels) are guaranteed within 3 days of the shoot, not including Sundays. However, it is usuall...