Tara Thompson

Question Can I reserve a time slot for a shoot? Answer Yes!  You can book online or over the phone.  No payment is required until the media is delivered back to you.  After booking, if we do not he...

Question Is my online booking confirmed? Answer Yes!  At booking, after you select your appointment date/time and agree to the Terms of Service you are prompted to submit the order.  Once the order...

Question How do trip charges and service minimums work? Answer Certain zip codes require a trip charge or a minimum spend. Trip charges can be waived if certain minimum spends are met.   When booki...

Question Can you send me a list or statement of all my invoices and/or receipts? Answer Unfortunately, due to technological limitations, we are unable to send you a list or statement of all previou...

Question Can payment be split across multiple credit or debit cards? Answer Due to technological limitations, we are unable to split payment across multiple credit or debit cards! If a client needs...

Question Are garages included in floor plans? Answer Yes, garages are included by default on all of our floor plan renderings!   Garage spaces are not included in GLA (gross living area) calculatio...

Question Can FPM convert Aerial Photos to Digital Twilights? Answer Yes!  FPM can convert your Aerial Photos to Digital Twilights.  The cost is the same as our normal Digital Twilight Editing. 

Question Can FPM blur people's faces? Answer Although FPM never intentionally takes images with people in them, there are times that there might be people in our photos - for example: community ame...

Question Why is my social media (Facebook, Instagram, Twitter, etc.) flagging the video I want to post for copyright infringement? Answer FPM will always capture new media for your property - even ...

Question I'm selling a property with multiple units (i.e. a duplex, townhouse, etc.), can FPM capture the entire property and charge it as one project? Answer If the property will be listed under o...