
Tara Thompson
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Articles
Recent activity by Tara Thompson-
How to reschedule an appointment from your agent portal
Objective How to reschedule an appointment from your agent portal Procedure Login to your account Select the 'orders' tab on the left hand side of your dashboard Select the order that you would...
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How do I save or add a new a payment method to my account?
Question How do I save or update a payment method to my account? Answer When paying for your order at checkout, you will be able to save your credit card info to your account by selecting 'save car...
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How does the 'leads' feature in my agent portal work?
Question How does the 'leads' feature in my agent portal work? Answer The leads feature is a great way to locate all of your leads that came specifically from your property website. You will alwa...
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What is the turnaround time for social media reels?
Question What is the turnaround time for social media reels? Answer All videos (including social media reels) are guaranteed within 3 days of the shoot, not including Sundays. However, it is usuall...
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How to hide or add media sections on the Property Website
Objective How to hide or add media sections on the Property Website Procedure to disable a section Login to your account Navigate to the 'Listings' tab Search for the property address in the sear...
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How to purchase a custom URL for a listing
Custom URL's can be purchased from the agent portal as soon as a listing is created for the order. You have two options for when the custom URL can be purchased: You can wait until the media is d...
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My media downloaded as a .zip file, what do I do now?
Question My media downloaded as a .zip file, what do I do now? Answer After downloading your media, a .zip file will appear in your downloads folder. This is a highly compressed version of the med...
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What is the property status feature?
Question What is the property status feature? Answer Property Status is a section located on the listing page for your property. This section is for your internal tracking of the status of the lis...
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How to download all photos
Objective How to download all photos Procedure Login to your account Navigate to the 'Listings' tab Search for the property address in the search bar Click the listing to view that particular a...
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How to switch between your account and a team members account
Objective How to switch between your account and a team members account Procedure Login to your account From the dashboard, look up in the upper left corner and locate your name (in this example, ...