What happens if it rains or is going to rain during my appointment?
If there is rain, snow, or other inclement weather forecasted at the time of the shoot you have two options:
- Keep the shoot at the scheduled time and we can at least get the interior media. If we are not able to get the exterior media, we will come back for no additional charge. Most customers choose to do this.
- You can reschedule the entire shoot. Normally there is a fee to cancel or reschedule the shoot within 24 hours but if it is due to weather, we will waive the fee for you (subject to management discretion). You can view our full cancellation and rescheduling policy here.
You can also read our refund policy in regards to partial refunds due to weather.
Additionally, if we arrive at the property, and then you decide to cancel or reschedule the appointment, a fee may apply subject to management discretion. If you'd like to cancel or reschedule, please let us know at least 1 hour before the appointment. We have one of the most lenient policies in the industry (other companies charge rescheduling or reshoot fees even when due to weather) so we just ask for advanced notice if you do wish to reschedule your appointment.
This article serves as a summary of our Terms and Conditions. Our Terms and Conditions must be agreed to for each order and serves as the latest and up to date version of our inclement weather policy.