How to download videos
- Login to your account
- Search for the property address in the search bar
- Click "View" on that particular address on the right side
- Click "View Photos & Video" at the top of the page
- Click "View/Manage Video" on the right side
- Click "Download Video Files" then "Download"
Unfortunately, due to the difference in computer manufacturers and operating systems is it difficult for us to know where the video downloaded on your computer or how to access it at that point. For assistance after downloading from our system, contact your computer manufacturer.